Backoffice Support
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Recent activity by Backoffice Support-
Why is my Take Profit not executed?
A Take Profit is usually not executed for two possible reasons. The first reason (which is relatively rare) is when there is not enough liquidity in the market to fill your order. As you may alread...
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Can I open a corporate account?
In order for a corporate account to be opened, an individual account needs to be created and verified.After the account gets verified, clients can contact support@tradingmoon.com requesting their a...
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How long has TradingMoon been in business?
Since 2020, TradingMoon offers its services globally under its FSA license , demonstrating growth and adaptability in the global financial technology sector.
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Do you offer Tax advice?
We offer comprehensive financial statements that detail profits/losses and account balances to our clients. It remains the client's responsibility to oversee, calculate, and remit all taxes applica...
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What is the difference between buying stocks and trading with TradingMoon?
Trading with TradingMoon offers a more streamlined and simplified approach compared to traditional stock buying. This method removes the need for intermediaries, allowing for an easier account setu...
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What do you buy when investing with TradingMoon?
When you invest with TradingMoon, you are buying a Contract For Difference (CFD). CFDs are financial derivatives that enable you to speculate on the price movements of various global financial mark...
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What is a Premium account?
Premium Accounts are available to traders who make deposits of $5,000 or more and those who engage in high-volume trading.For detailed information tailored to your specific account, please visit ...
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Do you offer demo accounts?
Yes, we offer demo accounts, which serve as an essential tool for both beginners and experienced traders. Beginners can use demo accounts to learn the basics of trading, while seasoned traders can ...
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Do you offer swap-free accounts?
Yes, TradingMoon provides swap-free accounts. However, it's important to note that while these accounts are exempt from swap fees, there may be other fees applied to trades that remain open beyond ...
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Do you offer unleveraged trading accounts?
Yes, TradingMoon has introduced trading accounts that feature 1:1 leverage, catering to traders who prefer to operate without leverage. This option is available across all trading instruments on bo...