Backoffice Support
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Articles
Recent activity by Backoffice Support-
How to Close a Position on MT4
To manually close an open position on MT4, follow these steps: Locate the Order: Open the MT4 platform and navigate to the ‘Terminal’ window at the bottom of the screen. Find the open position y...
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How to Place a New Order in MT4
There are several ways to place a new order in the MT4 terminal: Using the Toolbar: Click on the ‘New Order’ button on the toolbar. Using the Tools Menu: Select ‘New Order’ from the ‘Tools’ ...
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How is Margin calculated on cTrader?
First, it is important to distinguish between Base Currency (aka Primary) and Term Currency (aka Secondary or Quote). Symbol Base Currency Term Currency EURUSD EUR USD GBPUSD GBP USD USDJP...
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How to Set a Custom Indicator on cTrader
To set a custom indicator on cTrader, follow these steps: Open the Chart: Open the cTrader platform and navigate to the chart where you want to add the custom indicator. Access Indicators: R...
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How to Modify or Delete a Pending Order in cTrader
To modify or delete a pending order in cTrader, follow these steps: Open the Orders Tab: Click on the ‘Orders’ tab in the ‘Trade Watch’ window. This will display all your pending orders. Sel...
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How to Place a Pending Order in cTrader
You can place a pending order in cTrader via the ‘Ticket’ window, Market Depth, or by right-clicking on the chart. Here’s how: Using the ‘Ticket’ Window: Open the ‘Ticket’ window. Select the ...
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How do I close a position on cTrader?
To close a position on cTrader, follow these steps: Access the Trade Watch Window: Open cTrader and navigate to the ‘Trade Watch’ window at the bottom of the screen. Close a Single Position...
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How to Open a New Order in cTrader
There are several ways to create a new order in cTrader: Using the Keyboard Shortcut: Press F9 to bring up the ‘Create Order’ window. Using the Icon Above the Watchlist: Click on the icon ab...
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Are My Personal Details Secure with TradingMoon?
TradingMoon takes serious precautionary measures to ensure that your personal details are held in absolute confidence. Password Encryption: Your passwords are encrypted for maximum security. Secur...
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Can I Lose More Funds Than I Deposited?
No, at TradingMoon, you cannot lose more funds than you have deposited. We implement several measures to ensure your financial security: Risk Limitation: You only risk the funds you have deposit...